Sonolite Plastics, a division of PCPI Plastics, LLC ("we," "us," or "our"), takes your privacy seriously and has taken reasonable measures to safeguard the information you provide to us. This Privacy Policy explains how we collect, use, and share your information when you visit our website, www.sonoliteplastics.com (the "Website").

BY ACCESSING OUR WEBSITE, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE, PLEASE DISCONTINUE USING THE WEBSITE AND OUR SERVICES.

We agree that:

• We will safeguard, according to strict standards of security, any information you share with us.
• Except as required by law, we will not sell or share your personal information, and we will not disclose it without your permission.
• You can opt out of the sale or sharing of your personal information at any time.

What information we collect

You are not required to provide any personal information simply to browse the Website. When you submit an inquiry through our "Request a Quote" or contact form, we collect information you voluntarily provide, such as:

• First and last name, company name, email address, and phone number;
• Product interest and the contents of your message; and
• Any files you choose to attach (for example, technical drawings or RFQs).

We also automatically collect limited technical information through cookies and similar technologies, such as pages visited, traffic source, and session activity (via Google Analytics). We do not purchase or collect personal information about you from third-party data brokers or aggregators.

Technical information and cookies

Whenever you use a website, certain information is created and retained. We may collect technical information that does not directly identify you, such as IP address, browser type, operating system, pages visited, and duration of visits. We use cookies to remember your consent preferences and to understand how the Website performs. For full details, please see our Cookie Policy.

How we use your information

We use the information we collect to provide and maintain our services; respond to your inquiries and quote requests; contact you regarding your inquiry; perform a contract or take steps at your request prior to entering into one; evaluate and improve our products and services; manage requests related to business transfers; and analyze usage trends and Website performance.

We do not use your information to send marketing or promotional communications, and we do not use it for targeted or cross-context behavioral advertising.

How long we keep your information

We keep your personal information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. When we no longer have a legitimate business need to process your information, we will delete or anonymize it, or securely isolate it from further processing until deletion is possible.

How we share your information

We do not sell or share your personal information for monetary consideration or for cross-context behavioral advertising. We may disclose your information only: with your consent; to service providers who process information on our behalf (such as our website host and Google Analytics) under contracts limiting their use of it; to comply with legal obligations such as a court order or subpoena; or in connection with a business transfer such as a merger, acquisition, or sale of assets.

Your California privacy rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the "CCPA"), provides you with the following rights:

• Right to know the categories and specific pieces of personal information we have collected, the sources, the purposes, and the categories of third parties with whom we share it.
• Right to delete the personal information we have collected from you, subject to certain exceptions.
• Right to correct inaccurate personal information we maintain about you.
• Right to opt out of the sale or sharing of your personal information. We do not sell or share your personal information as those terms are defined under the CCPA.
• Right to limit the use of sensitive personal information. We do not collect sensitive personal information.
• Right to non-discrimination for exercising any of your CCPA rights.

You may opt out at any time using the "Do Not Sell or Share My Personal Information" link on our Website, or by contacting us using the details below. We also honor the Global Privacy Control (GPC) and other browser-based opt-out preference signals where applicable.

Categories collected in the past 12 months: identifiers (name, company, email, phone); commercial/inquiry information (product interest, message contents, attached files); and internet or electronic network activity (analytics data). We disclose these categories to our service providers for the business purposes described above. We have not sold or shared personal information in the past 12 months.

GDPR disclosures (EU/EEA and UK visitors)

Cross-border transfers. Information we collect may be processed outside the European Union, including in the United States. Where a transfer is to a country not classified as "adequate" by the European Commission, we rely on appropriate safeguards, including Standard Contractual Clauses.

Legal bases. We process personal data based on your consent and on our legitimate interests — namely responding to inquiries, providing quotes, and analyzing website traffic to improve our services.

Your rights (Articles 12–23 GDPR). You have the right to access, rectify, erase, restrict, or object to processing, the right to data portability, and the right to withdraw consent. To exercise any right, contact us using the details below.

Children's privacy

We do not knowingly collect personal information from children under 16, and we comply with the Children's Online Privacy Protection Act (COPPA). If you believe a child has provided us information without parental consent, please contact us and we will remove it.

Security

We employ reasonable security techniques and practices to protect data from unauthorized access and use. However, no method of internet transmission or digital storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in the law or our practices. The updated version will be effective as of the date it is posted on this page. Please review it periodically.